Return & Refund Policy

We want customers to feel confident when purchasing from PET VIBE SUPPLY LLC.

If you are not satisfied with your purchase, you may request a return according to the policy below.

Return Window

Customers may request a return within 30 days of receiving the product.

Return Conditions

Returned items must:

• Be unused
• Be in original condition
• Include original packaging
• Include proof of purchase

Non-Eligible Returns

Returns may not be accepted for:

• Used products
• Items damaged due to misuse
• Products returned without original packaging

Refund Process

Once a returned item is received and inspected, refunds will be issued to the original payment method.

Refund processing may take 5–10 business days depending on the payment provider.